"Whose Voice Do We Hear in the Marketplace? Evidence from Consumer ..."

Devesh Raval (2020)

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DOI: 10.1287/MKSC.2018.1140

access: closed

type: Journal Article

metadata version: 2025-01-19

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Devesh Raval:
Whose Voice Do We Hear in the Marketplace? Evidence from Consumer Complaining Behavior. Mark. Sci. 39(1): 168-187 (2020)

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