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"Some Customers Would Rather Leave Without Saying Goodbye."

Eva Ascarza, Oded Netzer, Bruce G. S. Hardie (2018)

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DOI: 10.1287/MKSC.2017.1057

access: closed

type: Journal Article

metadata version: 2020-05-14

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  - journals/mktsci/AscarzaNH18
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  - https://dblp.org/rec/journals/mktsci/AscarzaNH18
Eva Ascarza, Oded Netzer, Bruce G. S. Hardie:
Some Customers Would Rather Leave Without Saying Goodbye. Mark. Sci. 37(1): 54-77 (2018)

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