"The Impact of Workload on Operational Risk: Evidence from a Commercial Bank."

Yuqian Xu, Tom Fangyun Tan, Serguei Netessine (2022)

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DOI: 10.1287/MNSC.2021.4019

access: closed

type: Journal Article

metadata version: 2022-06-02

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Yuqian Xu, Tom Fangyun Tan, Serguei Netessine:
The Impact of Workload on Operational Risk: Evidence from a Commercial Bank. Manag. Sci. 68(4): 2668-2693 (2022)

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