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"The Impact of Combining Conformance and Experiential Quality on Hospitals' ..."

Claire Senot et al. (2016)

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DOI: 10.1287/MNSC.2014.2141

access: closed

type: Journal Article

metadata version: 2020-10-26

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  - journals/mansci/SenotCWTM16
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  - https://dblp.org/rec/journals/mansci/SenotCWTM16
Claire Senot, Aravind Chandrasekaran, Peter T. Ward, Anita L. Tucker, Susan D. Moffatt-Bruce:
The Impact of Combining Conformance and Experiential Quality on Hospitals' Readmissions and Cost Performance. Manag. Sci. 62(3): 829-848 (2016)

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