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"Volume Flexibility in Services: The Costs and Benefits of Flexible Labor ..."

Saravanan Kesavan, Bradley R. Staats, Wendell G. Gilland (2014)

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DOI: 10.1287/MNSC.2013.1844

access: closed

type: Journal Article

metadata version: 2020-06-30

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  - journals/mansci/KesavanSG14
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  - https://dblp.org/rec/journals/mansci/KesavanSG14
Saravanan Kesavan, Bradley R. Staats, Wendell G. Gilland:
Volume Flexibility in Services: The Costs and Benefits of Flexible Labor Resources. Manag. Sci. 60(8): 1884-1906 (2014)

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