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"Call Center Outsourcing Contracts Under Information Asymmetry."

Sameer Hasija, Edieal J. Pinker, Robert A. Shumsky (2008)

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DOI: 10.1287/MNSC.1070.0804

access: closed

type: Journal Article

metadata version: 2020-06-30

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  dblp key:
  - journals/mansci/HasijaPS08
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  - https://dblp.org/rec/journals/mansci/HasijaPS08
Sameer Hasija, Edieal J. Pinker, Robert A. Shumsky:
Call Center Outsourcing Contracts Under Information Asymmetry. Manag. Sci. 54(4): 793-807 (2008)

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