"Omnichannel Service Operations with Online and Offline Self-Order ..."

Fei Gao, Xuanming Su (2018)

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DOI: 10.1287/MNSC.2017.2787

access: closed

type: Journal Article

metadata version: 2020-06-30

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Fei Gao, Xuanming Su:
Omnichannel Service Operations with Online and Offline Self-Order Technologies. Manag. Sci. 64(8): 3595-3608 (2018)

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