"Measuring and Improving the Quality of Public Services: A Hybrid Approach."

Thomas Seay, Sheila Seaman, David J. Cohen (1996)

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type: Journal Article

metadata version: 2020-10-01

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Thomas Seay, Sheila Seaman, David J. Cohen:
Measuring and Improving the Quality of Public Services: A Hybrid Approach. Libr. Trends 44(3) (1996)

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