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"Can customer perceived service quality fluctuations predict the ..."

Jianfei Li et al. (2022)

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DOI: 10.1108/K-02-2020-0066

access: closed

type: Journal Article

metadata version: 2023-09-30

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  dblp key:
  - journals/kybernetes/LiLTS22
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  - https://dblp.org/rec/journals/kybernetes/LiLTS22
Jianfei Li, Bei Li, Kun Tang, Mengxia Sun:
Can customer perceived service quality fluctuations predict the performance of retail service supply chain? Kybernetes 51(2): 602-622 (2022)

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