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"A decision support system for service recovery in affective computing: an ..."

Yen-Hao Hsieh, Szu-Chieh Chen (2020)

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DOI: 10.1007/S10115-019-01419-1

access: closed

type: Journal Article

metadata version: 2020-05-12

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  - https://dblp.org/rec/journals/kais/HsiehC20
Yen-Hao Hsieh, Szu-Chieh Chen:
A decision support system for service recovery in affective computing: an experimental investigation. Knowl. Inf. Syst. 62(6): 2225-2256 (2020)

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