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"Demystifying the benefits and risks of Lean service innovation: a banking ..."

Yiwei Gong, Marijn Janssen (2015)

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DOI: 10.1108/JSIT-03-2015-0019

access: closed

type: Journal Article

metadata version: 2023-09-08

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Yiwei Gong, Marijn Janssen:
Demystifying the benefits and risks of Lean service innovation: a banking case study. J. Syst. Inf. Technol. 17(4): 364-380 (2015)

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