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"A Benchmarking Model for Management of Knowledge-Intensive Service ..."
Su Dong, Monica S. Johar, Ram L. Kumar (2012)
- Su Dong, Monica S. Johar, Ram L. Kumar:
A Benchmarking Model for Management of Knowledge-Intensive Service Delivery Networks. J. Manag. Inf. Syst. 28(3): 127-160 (2012)
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