"The Meaning and Measurement of User Satisfaction: A Multigroup Invariance ..."

William J. Doll et al. (2004)

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DOI: 10.1080/07421222.2004.11045789

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type: Journal Article

metadata version: 2024-10-06

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William J. Doll, Xiaodong Deng, T. S. Raghunathan, Gholamreza Torkzadeh, Weidong Xia:
The Meaning and Measurement of User Satisfaction: A Multigroup Invariance Analysis of the End-User Computing Satisfaction Instrument. J. Manag. Inf. Syst. 21(1): 227-262 (2004)

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