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"The DeLone and McLean Model of Information Systems Success: A Ten-Year Update."
William H. DeLone, Ephraim R. McLean (2003)
- William H. DeLone, Ephraim R. McLean:
The DeLone and McLean Model of Information Systems Success: A Ten-Year Update. J. Manag. Inf. Syst. 19(4): 9-30 (2003)

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