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"Defining customer experiential knowledge and its dimensions: a ..."

Beatrice Ietto, Federica Pascucci, Gian Luca Gregori (2021)

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DOI: 10.1108/JKM-12-2020-0910

access: closed

type: Journal Article

metadata version: 2023-09-30

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  - https://dblp.org/rec/journals/jkm/IettoPG21
Beatrice Ietto, Federica Pascucci, Gian Luca Gregori:
Defining customer experiential knowledge and its dimensions: a conceptualization starting from a netnographic study of specialty coffee blogs. J. Knowl. Manag. 25(11): 149-174 (2021)

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