"Intent Identification in Unattended Customer Queries Using an Unsupervised ..."

Hugo D. Rebelo et al. (2021)

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DOI: 10.1142/S0219649221500374

access: closed

type: Journal Article

metadata version: 2023-09-30

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Hugo D. Rebelo, Lucas A. F. de Oliveira, Gustavo Matheus de Almeida, Cesar Augusto Medina Sotomayor, Geraldo L. Rochocz, Willian E. D. Melo:
Intent Identification in Unattended Customer Queries Using an Unsupervised Approach. J. Inf. Knowl. Manag. 20(3): 2150037:1-2150037:26 (2021)

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