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"How Does Culture Impact Customer Evaluation in Online Complaining?: ..."

Sanchayan Sengupta (2020)

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DOI: 10.4018/JGIM.2020040107

access: closed

type: Journal Article

metadata version: 2020-08-13

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Sanchayan Sengupta:
How Does Culture Impact Customer Evaluation in Online Complaining?: Evidence from Germany and India. J. Glob. Inf. Manag. 28(2): 131-159 (2020)

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