"Behavior Analysis of Customer Churn for a Customer Relationship System: An ..."

Li-Chen Cheng, Chia-Chi Wu, Chih-Yi Chen (2019)

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DOI: 10.4018/JGIM.2019010106

access: closed

type: Journal Article

metadata version: 2020-10-26

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Li-Chen Cheng, Chia-Chi Wu, Chih-Yi Chen:
Behavior Analysis of Customer Churn for a Customer Relationship System: An Empirical Case Study. J. Glob. Inf. Manag. 27(1): 111-127 (2019)

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