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"A scale for measuring the applicability of lean practices in IT support ..."
Goutam Kumar Kundu, Jayachandra Bairi (2014)
- Goutam Kumar Kundu, Jayachandra Bairi:
A scale for measuring the applicability of lean practices in IT support services. J. Enterp. Inf. Manag. 27(5): 623-643 (2014)
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