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"Critical success factors in gaining user customer satisfaction in ..."

Jayachandra Bairi, B. Murali Manohar (2011)

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DOI: 10.1108/17410391111166530

access: closed

type: Journal Article

metadata version: 2020-04-02

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Jayachandra Bairi, B. Murali Manohar:
Critical success factors in gaining user customer satisfaction in outsourced IT services. J. Enterp. Inf. Manag. 24(6): 475-493 (2011)

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