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"E-Service and Organizational Change: A Process Model."
Chorng-Shyong Ong, Shang-Wei Wang (2011)
- Chorng-Shyong Ong, Shang-Wei Wang:
E-Service and Organizational Change: A Process Model. J. Electron. Commer. Organ. 9(3): 39-51 (2011)

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