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"The JISC User Behaviour Monitoring and Evaluation Framework."
Linda Banwell et al. (2004)
- Linda Banwell, Kathryn Ray, Graham Coulson, Christine Urquhart
, Ray Lonsdale, Chris Armstrong, Rhian Thomas, Siân Spink, Alison Yeoman, Roger Fenton, Jennifer E. Rowley:
The JISC User Behaviour Monitoring and Evaluation Framework. J. Documentation 60(3): 302-320 (2004)
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