"What citizens experience and how omni-channel could help-insights from a ..."

Birgit Schenk et al. (2024)

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DOI: 10.1108/ITP-06-2020-0374

access: closed

type: Journal Article

metadata version: 2024-05-07

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Birgit Schenk, Mateusz Dolata, Christiane Schwabe, Gerhard Schwabe:
What citizens experience and how omni-channel could help-insights from a building permit case. Inf. Technol. People 37(2): 944-965 (2024)

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