"The Impact of Computerized Performance Monitoring on Service Work: Testing ..."

Rebecca A. Grant, Christopher A. Higgins (1991)

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DOI: 10.1287/ISRE.2.2.116

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type: Journal Article

metadata version: 2020-03-13

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Rebecca A. Grant, Christopher A. Higgins:
The Impact of Computerized Performance Monitoring on Service Work: Testing a Causal Model. Inf. Syst. Res. 2(2): 116-142 (1991)

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