"A Theory-Driven Deep Learning Method for Voice Chat-Based Customer ..."

Gang Chen et al. (2023)

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DOI: 10.1287/ISRE.2022.1196

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type: Journal Article

metadata version: 2024-07-06

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Gang Chen, Shuaiyong Xiao, Chenghong Zhang, Huimin Zhao:
A Theory-Driven Deep Learning Method for Voice Chat-Based Customer Response Prediction. Inf. Syst. Res. 34(4): 1513-1532 (2023)

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