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"Feedback mechanisms and consumer satisfaction, trust and repurchase ..."

Hongpeng Wang, Rong Du, Timothy Olsen (2018)

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DOI: 10.1080/10580530.2018.1477301

access: closed

type: Journal Article

metadata version: 2020-08-25

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Hongpeng Wang, Rong Du, Timothy Olsen:
Feedback mechanisms and consumer satisfaction, trust and repurchase intention in online retail. Inf. Syst. Manag. 35(3): 201-219 (2018)

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