"Is that authentic or artificial? Understanding consumer perceptions of ..."

Mauricio Featherman, Joseph S. Valacich, John D. Wells (2006)

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DOI: 10.1111/J.1365-2575.2006.00211.X

access: closed

type: Journal Article

metadata version: 2017-05-26

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Mauricio Featherman, Joseph S. Valacich, John D. Wells:
Is that authentic or artificial? Understanding consumer perceptions of risk in e-service encounters. Inf. Syst. J. 16(2): 107-134 (2006)

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