"Sales agents vs the internet: Understanding service sabotage based on the ..."

Estrella Díaz, David Martín-Consuegra, Águeda Esteban (2017)

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DOI: 10.1108/INTR-05-2016-0116

access: closed

type: Journal Article

metadata version: 2020-03-04

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Estrella Díaz, David Martín-Consuegra, Águeda Esteban:
Sales agents vs the internet: Understanding service sabotage based on the conservation of resources theory. Internet Res. 27(4): 858-884 (2017)

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