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"The bidirectional mistrust: Callers' online discussions about their ..."

Annica Björkman, Martin Salzmann-Erikson (2018)

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DOI: 10.1108/INTR-11-2016-0330

access: closed

type: Journal Article

metadata version: 2020-03-04

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Annica Björkman, Martin Salzmann-Erikson:
The bidirectional mistrust: Callers' online discussions about their experiences of using the national telephone advice service. Internet Res. 28(5): 1336-1350 (2018)

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