"The CX tower of Babel: what CX job descriptions tell us about corporate CX ..."

Michael Thompson (2018)

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DOI: 10.1145/3197575

access: closed

type: Journal Article

metadata version: 2025-01-19

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Michael Thompson:
The CX tower of Babel: what CX job descriptions tell us about corporate CX initiatives. Interactions 25(3): 74 (2018)

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