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"An IT Service Management Literature Review: Challenges, Benefits, ..."

João Serrano et al. (2021)

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DOI: 10.3390/INFO12030111

access: open

type: Journal Article

metadata version: 2021-04-07

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João Serrano, João Pedro Faustino, Daniel Adriano, Rúben Pereira, Miguel Mira da Silva:
An IT Service Management Literature Review: Challenges, Benefits, Opportunities and Implementation Practices. Inf. 12(3): 111 (2021)

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