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"Gaining customer knowledge in low cost airlines through text mining."

Bee Yee Liau, Pei Pei Tan (2014)

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DOI: 10.1108/IMDS-07-2014-0225

access: closed

type: Journal Article

metadata version: 2023-08-28

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Bee Yee Liau, Pei Pei Tan:
Gaining customer knowledge in low cost airlines through text mining. Ind. Manag. Data Syst. 114(9): 1344-1359 (2014)

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