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"A positive deviance approach to eliminate wastes in business processes: ..."

Pavlos Delias (2017)

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DOI: 10.1108/IMDS-09-2016-0393

access: closed

type: Journal Article

metadata version: 2020-04-25

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Pavlos Delias:
A positive deviance approach to eliminate wastes in business processes: The case of a public organization. Ind. Manag. Data Syst. 117(7): 1323-1339 (2017)

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