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"Implementation of a customer satisfaction program: a case study."

Te-King Chien, Chin-Ho Su, Chao-Ton Su (2002)

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DOI: 10.1108/02635570210428285

access: closed

type: Journal Article

metadata version: 2020-04-25

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Te-King Chien, Chin-Ho Su, Chao-Ton Su:
Implementation of a customer satisfaction program: a case study. Ind. Manag. Data Syst. 102(5): 252-259 (2002)

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