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"Customer relationship management (CRM) in business-to-business (B2B) ..."
Yun E. Zeng, H. Joseph Wen, David C. Yen (2003)
- Yun E. Zeng, H. Joseph Wen, David C. Yen:
Customer relationship management (CRM) in business-to-business (B2B) e-commerce. Inf. Manag. Comput. Secur. 11(1): 39-44 (2003)
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