"The role of service level agreements in IT service delivery."

Kent D. Larson (1998)

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DOI: 10.1108/09685229810225029

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type: Journal Article

metadata version: 2023-08-28

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Kent D. Larson:
The role of service level agreements in IT service delivery. Inf. Manag. Comput. Secur. 6(3): 128-132 (1998)

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