"Multimedia Technology in the Financial Services Sector: Customer ..."

Gareth Peevers, Gary Douglas, Mervyn A. Jack (2011)

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DOI: 10.4018/JTHI.2011100102

access: closed

type: Journal Article

metadata version: 2020-08-25

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Gareth Peevers, Gary Douglas, Mervyn A. Jack:
Multimedia Technology in the Financial Services Sector: Customer Satisfaction with Alternatives to Face-to-Face Interaction in Mortgage Sales. Int. J. Technol. Hum. Interact. 7(4): 17-30 (2011)

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