"Empowerment and role stress in the human interface between the firm and ..."

Aarti Sood, Ian Lings (2010)

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DOI: 10.1504/IJSTM.2010.034330

access: closed

type: Journal Article

metadata version: 2020-07-30

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Aarti Sood, Ian Lings:
Empowerment and role stress in the human interface between the firm and its markets. Int. J. Serv. Technol. Manag. 14(2/3): 233-249 (2010)

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