"Managing information in the supply chain to enhance customer service and ..."

J. Phillip Scott, Tracy D. Rishel, Alan J. Stenger (2003)

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DOI: 10.1504/IJSTM.2003.003631

access: closed

type: Journal Article

metadata version: 2020-07-30

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J. Phillip Scott, Tracy D. Rishel, Alan J. Stenger:
Managing information in the supply chain to enhance customer service and build relationships. Int. J. Serv. Technol. Manag. 4(4/5/6): 532-548 (2003)

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