"The use of lean indicators for operations management in services."

Angel Martínez Sánchez, Manuela Pérez Pérez (2004)

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DOI: 10.1504/IJSTM.2004.006278

access: closed

type: Journal Article

metadata version: 2020-07-30

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Angel Martínez Sánchez, Manuela Pérez Pérez:
The use of lean indicators for operations management in services. Int. J. Serv. Technol. Manag. 5(5/6): 465-478 (2004)

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