"Challenges facing service enterprises in a global knowledge-based economy: ..."

Joanne Roberts (2001)

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DOI: 10.1504/IJSTM.2001.001612

access: closed

type: Journal Article

metadata version: 2020-07-30

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Joanne Roberts:
Challenges facing service enterprises in a global knowledge-based economy: lessons from the business services sector. Int. J. Serv. Technol. Manag. 2(3/4): 402-433 (2001)

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