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ORCID"Managing product returns in customer-centric e-tail environments."
Hokey Min, Chang Seong Ko, Hyun-Jeung Ko (2008)
- Hokey Min, Chang Seong Ko, Hyun-Jeung Ko:
Managing product returns in customer-centric e-tail environments. Int. J. Serv. Technol. Manag. 9(1): 51-70 (2008)
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