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"Customer Relationship Management applied to higher education: developing ..."

Thanasis Daradoumis et al. (2010)

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DOI: 10.1504/IJSTM.2010.032887

access: closed

type: Journal Article

metadata version: 2020-07-30

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Thanasis Daradoumis, Inma Rodríguez-Ardura, Javier Faulin, Angel A. Juan, Fatos Xhafa, Francisco José Martínez-López:
Customer Relationship Management applied to higher education: developing an e-monitoring system to improve relationships in electronic learning environments. Int. J. Serv. Technol. Manag. 14(1): 103-125 (2010)

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