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"Evaluating the Effects of Service Quality, Customer Satisfaction, and ..."
Rajat Gera et al. (2017)
- Rajat Gera, Sanjiv Mittal, Dharminder Kumar Batra, B. Prasad:
Evaluating the Effects of Service Quality, Customer Satisfaction, and Service Value on Behavioral Intentions with Life Insurance Customers in India. Int. J. Serv. Sci. Manag. Eng. Technol. 8(3): 1-20 (2017)
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