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"A hybrid approach for multi-criteria evaluation of airport service quality."
Wen-Hsien Tsai, Hsiao-Chiao Kuo (2011)
- Wen-Hsien Tsai, Hsiao-Chiao Kuo:
A hybrid approach for multi-criteria evaluation of airport service quality. Int. J. Serv. Stand. 7(1): 78-94 (2011)
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