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"A higher education student service quality and satisfaction model."
William D. Senn et al. (2019)
- William D. Senn
, Kittipong Boonme, Gayle Prybutok, Victor R. Prybutok:
A higher education student service quality and satisfaction model. Int. J. Serv. Stand. 13(1/2): 129-145 (2019)
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