"Proposed model for performance measurement standards."

Kongkiti Phusavat, Pugdee Manaves, Josu Takala (2007)

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DOI: 10.1504/IJSS.2007.013753

access: closed

type: Journal Article

metadata version: 2020-09-24

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Kongkiti Phusavat, Pugdee Manaves, Josu Takala:
Proposed model for performance measurement standards. Int. J. Serv. Stand. 3(3): 326-351 (2007)

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