"The Deming framework as context for exploring cost of quality in arts and ..."

Bonnie F. Daily et al. (2006)

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DOI: 10.1504/IJSS.2006.010469

access: closed

type: Journal Article

metadata version: 2020-09-24

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Bonnie F. Daily, Judith Y. Weisinger, Nigel Holman, Nalini Govindarajulu:
The Deming framework as context for exploring cost of quality in arts and cultural organisations. Int. J. Serv. Stand. 2(4): 349-367 (2006)

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