"An empirical study of service postponement: locating the push-pull boundary."

Kathleen M. Iacocca, Matthew J. Liberatore (2018)

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DOI: 10.1080/00207543.2018.1436786

access: closed

type: Journal Article

metadata version: 2024-10-06

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Kathleen M. Iacocca, Matthew J. Liberatore:
An empirical study of service postponement: locating the push-pull boundary. Int. J. Prod. Res. 56(12): 4100-4114 (2018)

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