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"CRBT customer churn prediction: can data mining techniques work?"
Qian Su, Peiji Shao, Tao Zou (2010)
- Qian Su, Peiji Shao, Tao Zou:
CRBT customer churn prediction: can data mining techniques work? Int. J. Netw. Virtual Organisations 7(4): 353-365 (2010)
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